Senior Infrastructure Engineer, 2024 - 2025 Infrastructure Engineer 2, 2021 - 2024 Information Technology Engineer 2, 2020 - 2021 Information Technology Engineer, 2019 - 2020
Developed full-stack web applications using ReactJS, Python, and Golang, with a focus on infrastructure automation. Led cross-functional initiatives to establish security compliance standards, implemented automated identity lifecycle management, and designed self-service systems to enhance productivity and security. Additionally, standardized infrastructure using Ansible, mentored junior staff, and provided technical expertise across teams to build innovative solutions and ensure data governance.
System Administrator, 2014 - 2019 IT and A/V Support, 2013 - 2019
Specialized in developing and automating macOS infrastructure, including implementing CI/CD pipelines, an Apple MDM server, and scalable provisioning systems to enhance reliability and efficiency. Built and supported a novel 24/7 underwater livestream of the Puget Sound for the college's marine science department. Delivered culturally sensitive IT support, saved $20,000 annually through staffing optimizations, and improved event technology reliability. Migrated documentation to the cloud, trained staff on Unix systems and other technologies, and collaborated with faculty to align IT standards with classroom needs. Ensured security compliance and established campus-wide macOS/iOS standards through analysis.
Field Systems Engineer, 2012 - 2013
Provided nationwide on-site infrastructure support for Fortune 500 client events including Amazon and Salesforce conferences. Managed mission-critical system deployments under tight SLA requirements. Coordinated with diverse stakeholders including union workers, event planners, and venue management to ensure the system was installed and configured to all standards.
IT Support Specialist, 2007 - 2011
Provided customer service and technical support for diverse creative technology stack including CAD workstations, 3D printers, and audio/video equipment. Also responsible for user lifecycle in the physical access control system (prox card).