Senior Infrastructure Engineer, 2024 - 2025 Infrastructure Engineer 2, 2021 - 2024 Information Technology Engineer 2, 2020 - 2021 Information Technology Engineer, 2019 - 2020
I architect and automate mission-critical infrastructure that empowers researchers and engineers to focus on their work. My experience spans managing GPU-accelerated compute environments across hybrid cloud platforms (AWS, GCP, on-prem) with 99% uptime, building automation tools in Python, Go, and React that eliminate manual processes, and leading organization-wide security transformations. I've designed and implemented zero-trust identity systems serving 400+ users, automated deployment pipelines for platforms with 1M+ monthly users, and reduced support overhead by up to 98% through self-service tooling. I combine deep technical expertise in infrastructure automation, security, and DevOps with strategic thinking, bridging engineering teams, leadership, and end users to deliver solutions that balance security, usability, and operational efficiency. My work has directly supported major organizational milestones, including a $75M NSF grant through comprehensive cybersecurity policy development.
System Administrator, 2014 - 2019 IT and A/V Support, 2013 - 2019
I managed mission-critical educational infrastructure serving 10,000+ students, faculty, and staff while maintaining strict FERPA compliance and 99%+ uptime. As the sole macOS subject matter expert, I architected a custom enterprise device management solution that saved $10,000+ annually and reduced macOS support tickets to 0.32% of total volume. I administered complex Active Directory environments with 1,000+ users, automated Windows deployment workflows, and performed root cause analysis across multi-campus network topologies spanning 30+ buildings. Beyond technical execution, I bridged IT and academic worlds by translating complex technical concepts for diverse audiences, collaborating with faculty to balance educational needs with institutional standards, and using data-driven insights to optimize staffing and save $20,000 annually. I consistently delivered creative solutions under budget constraints, from building resilient underwater research streaming systems from spare parts to resolving event space technical failures that directly impacted institutional revenue and reputation.
Field Systems Engineer, 2012 - 2013
I provided nationwide, SLA-driven on-site infrastructure for high-profile tech conferences (Salesforce, Amazon, VMWare), coordinating with union workers, event managers and venue management to ensure compliant, on-time installation and configuration.
IT Support Specialist, 2007 - 2011
I provided technical support to faculty, students, and staff for the complete video game development technology stack, including software (Maya, Unreal Engine, Unity, Photoshop, ZBrush, Mudbox), GPU and Wacom workstations, render farm, and audio/video equipment.